You can find the answers to frequently asked questions regarding transport logistic here.

What is a freight forwarder?

A freight forwarder is a third-party logistics provider that specializes in the coordination and transportation of cargo.

They arrange and organize the movement of goods on behalf of their clients, often providing a range of services including customs clearance, warehousing, and transportation.

What services do freight forwarders typically offer?

Freight forwarders typically offer a range of services including transportation, logistics coordination, customs clearance assistance, freight forwarding, carrier contracting, supply chain optimization, and customer service.

Specialized services such as refrigerated, hazardous, oversized and overweight cargo may also be offered.

How does a freight forwarder differ from a carrier?

A freight forwarder acts as an intermediary between the client and the carrier, coordinating the movement of goods and handling logistics.

A carrier is the company that physically transports the goods, such as a shipping line or trucking company.

How do I choose the right freight forwarder for my needs?

Choosing the right freight forwarder for your needs will depend on the specific requirements of your cargo, such as size, weight, and destination.

Research different freight forwarders and compare their services, pricing, and reputation. It is also important to consider their experience, network and resources.

How does a freight forwarder handle customs clearance?

A freight forwarder will assist clients with customs clearance by preparing and submitting the necessary documentation, such as bills of lading and commercial invoices.

They will also ensure compliance with all relevant regulations and tariffs, and work to ensure that cargo is cleared through customs as quickly and efficiently as possible.

Can a freight forwarder provide real-time tracking of my cargo?

Yes, many freight forwarders use advanced technology such as GPS tracking to provide real-time tracking of cargo, allowing clients to monitor their shipment's progress and location.

Can a freight forwarder handle e-commerce shipping?

Yes, many freight forwarders have the capability to handle e-commerce shipping, which includes order fulfillment, packaging, shipping, and tracking of goods for online retailers.

Can a freight forwarder provide warehousing and distribution services?

Yes, many freight forwarders offer warehousing and distribution services, including storage, inventory management, order fulfillment, packaging and distribution.

These services can be especially useful for clients with fluctuating inventory levels or seasonal demand.

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